Privacy policy

Purpose

At Elysium Digital, your privacy is very important to us. We respect your rights to privacy, and we are absolutely committed to protecting your personal information. We want to be transparent with you about the types of personal information we collect and hold, how that information is used and with whom we share the information.

This policy explains all of this to you and how you can contact us if you have any queries or concerns about this policy and/or your privacy.

References in this policy to:

  • “Elysium Digital” refers to Elysium Digital Pty Ltd (ACN 649 341 613) and all its related entities.
  • “we”, “us” or “our” refers to Elysium Digital.
  • “website” refers to www.elysiumdigital.com.au

 

Personal information we collect

The type of personal information we collect, and hold depends on your relationship with us. For example, if you are a:

  • Prospective Client or Client: we may collect and hold information including your name, address, email address, contact telephone number, areas of interest, information about our dealings with you and any feedback that you provide to us about our products and services.
  • Supplier: we may collect and hold information including your name, address, email address, contact telephone number, business records, information about goods and services supplied by you and financial details for payment purposes.
  • Candidate seeking employment with us or a client of ours: we may collect and hold information including your name, address, email address, contact telephone number, gender, age, employment history, security clearance status, references, resume, medical history, emergency contact, taxation details, qualifications, and payment details.
  • Referee of a candidate being considered for employment by us or one of our clients: we may collect and hold information including your name, contact details, current employment information and professional opinion of a candidate.
  • Visitor to our website: we may ask you to provide us with information that can be used to contact or identify you. This may include your name, email address, and contact telephone number. We use cookies and web storage on our website to collect and store information when you visit our website. They provide services information to you through content networks across the internet, track your interaction with our website and personalise your experience on our website. You always have the option to disable cookies by turning them off in your browser, but this can affect our website functionality.
  • Visitor to our office: we may collect and hold information including your name, contact telephone number, time and date of your visit, and the name of the person you are visiting. We may collect your personal information when we operate video and audio surveillance devices in our premises. In addition, we may also collect certain information in relation to your recent travel history, or information about your health (e.g., whether you are currently displaying symptoms of a particular disease, illness, or virus).

Also, if you send us an enquiry, submit your details on our website or provide us with feedback, we will collect your name, contact details and details of your enquiry or feedback.

In addition to the above, we may also collect sensitive information where you consent to the collection of that information and the information is reasonably necessary to carry out a business function or activity. The most likely sensitive information we may collect includes criminal background checks and records.

 

How personal information is collected

We collect personal information from you in several different ways. We may collect personal information from you directly or during our dealings with you, for example:

  • when you provide personal information to us
  • when you apply for a position of employment with us
  • when you use our website
  • when you visit our offices
  • when you contact us, including by email and via our webpage.

We may also collect information about you from:

  • your referees when you apply for a position with Elysium Digital
  • people who have referred you or your organisation to us as a prospective client or service provider.

 

Why we collect your personal information

The main purposes for which we collect, hold, and use your personal information is to:

  • provide you with our products or services that you have requested, including for the performance of any contract you have with us
  • respond to your queries or feedback
  • maintain contact with you
  • verify your identity
  • send you newsletters, marketing or promotional materials and other information related to our products and services. (You can always opt out of receiving direct marketing information from us at any time by following the unsubscribe link or instructions provided in any email we send or by contacting us)
  • facilitate your participation in forums, social events, and educational events
  • recruit employees and contractors.

If we are not able to collect personal information about you, we may not be able to provide you with products, services, and assistance to the extent that they require us to collect, use or disclose personal information.

 

Disclosure of your personal information

We may use or disclose your personal information for the purpose for which it was collected. We may also use and disclose your personal information for a secondary purpose that is related to a purpose for which we collected it, where you would reasonably expect us to use or disclose your personal information for that secondary purpose.

Other instances when we may use and disclose your personal information include:

  • where you have expressly or impliedly consented to the use or disclosure
  • in confidence, to our advisers and insurers
  • in confidence, to third parties to improve our services and obtain feedback
  • where the use or disclosure is authorised or required by or under an Australian law or court/tribunal order.

From time to time we deal with third parties, such as service providers or our related companies. As a result, we may disclose your personal information to a third-party recipient. For example, we may share your personal information:

  • amongst our related bodies corporate
  • with third party service providers we use in conducting our business, including, Google Analytics (for the purpose of providing web analytics services).

 

What do we do to protect your information?

The transfer of information across any media involves a degree of risk. The internet is no different. We have taken steps to protect the information we receive. Our web servers support the use of the Secure Socket Layer (SSL) Protocol where appropriate. Using this protocol, information transferred between our systems is encrypted.

You can also use simple precautions to help protect your security. Keep your username and passwords safe. Do not respond to suspicious emails. If you have any concern about an email which appears to come from us, please contact us immediately.

 

Accessing your personal information

You have a right to request access to, or to update or correct your personal information held by us. To make a request, please contact us in writing (see our contact details below). We will require you to verify your identity and specify what information you require. We may charge a fee for providing access to this information and we may refuse access where the Privacy Act 1988 (Cth) allows us to do so.

 

Notifiable data breach

In the event of any loss, or unauthorised access or disclosure of your personal information that is likely to result in serious harm to you, we will investigate and notify you and the Australian Information Commissioner as soon as practicable, in accordance with the Privacy Act 1988 (Cth).

 

Do you need to contact us?

If you’ve moved, changed phone numbers or email address, please let us know. We can’t help you if we can’t contact you. If you want to know what information we hold of yours, you can always ask us. If you have a complaint or a question, we’re here to listen. Email us at email hidden; JavaScript is required.

 

Changes to this privacy policy

We may update our Privacy Policy from time to time. Changes to this Privacy Policy are effective when they are posted on this page. By continuing to use the website, or otherwise continuing to deal with us, you accept this Privacy Policy as it applies from time to time.